Eight Things You Didn’t Know About 211, A Critical Resource in Your Community

 
 

 
Everyone knows about 9-1-1. But fewer people know about 2-1-1, the nationwide service for non-emergency life challenges. The kind everyone faces at some point in their lives when you have no idea where to turn but sure could use some extra help. 211 is a vital service connecting millions of people each year to help in their community. Here are eight things you might not know about 211:


  1. 211 can help with complex challenges, whatever they may be.

    • 211 connects people to resources like: Employment and job training, Health and mental health assistance, Childcare and after-school programs, Financial coaching, Addiction treatment, Transportation, Affordable housing and rent assistance, Legal services, Disaster recovery, Utility assistance, Disability Resources, Veteran Services, Tax Preparation, and Burial Assistance.

  2. 211 is for anyone.

    • Everyone faces challenges. Job loss, illness, natural disasters, and other events can upend anyone’s life. In those moments, 211 is an excellent FREE resource to have in your back pocket. Best of all, the service is available to everyone, regardless of income level. Spread the word to your friends, family, and co-workers, so they are prepared when things take a turn for the worse.

  3. 211 is available 24/7/365.

    • That’s every day, every hour, every minute of the year.

  4. Starting on February 11, 2023, 99% of the U.S. population has access to 211.

    • Let’s spread the word about 211 and make sure that 99% are aware of this access.

  5. 211 helps tens of millions each year.

    • In 2021, 211 made 24 million connections between people in need and local help. 

  6. You’ll talk to a real person, not artificial intelligence.

    • A trained, expert specialist answers the call, helps identify the root causes of your problem, and connects you to appropriate local resources.

  7. Translation is available in 180 languages.

    • This makes the service available to millions more people than would otherwise have access to it.

  8. You can call 211 to find volunteer opportunities in your area.

    • The holidays and summer are a perfect time to check, as 211 often has a long list of local organizations and families that need help.


Help spread the word and help your community on National 211 Day (February 11) by liking and sharing about 211 from HomeAid’s social media. Learn more about 211 at 211.org. 

Sourced from Karen Williams, Orange County 2-1-1 President & CEO

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