Results Tracking & Reporting

HomeAid is committed to constantly improving its services and its outcomes.  We do this by exhaustive project monitoring and surveying of our constituencies.  Following are a few of the ways we make sure we stay fully informed of the outcomes of our projects and the quality of our services.

Project Reporting System

With a grant from Cisco systems, HomeAid built a data collection and tracking system called the PRS in which we keep all important information related to the housing projects that we build and renovate across the country.  Through the PRS, we are able to quantify the amount and type of construction we complete, the number of beds and other facilities created for our homeless service provider partners, and the economic savings we create for them.  These reports are regularly reviewed by management and our Board to assure all our chapters are providing strong results in their local communities. Following is a summary of projects from the last 25 years:

Summary of Projects Completed and In Development 1989-2014 
Summary of Projects Completed and In Development 1989-2015
Summary of Projects Completed and In Development 2016
Summary of Projects Completed and In Development 2017

Service Provider Survey

To assure that the non-profit organizations we build projects for are using them effectively, we conduct annual surveys of these groups to collect their outcomes and get their feedback on the HomeAid process.  These surveys assure us that the original intent and goals of these projects have been met in terms of quality and quantity of services.  We also track how we are doing in delivering these projects to the Service Providers so that we can constantly improve our systems.  Following is an example of our latest survey form:

Service Provider Survey - Click Here
Service Provider Survey Summary 2012
Service Provider Survey Summary 2013-2015
Service Provider Survey Summary 2013-2016

HomeAid Chapter Survey

At HomeAid America, our chapters across the country are our constituents, and it is important to know how they feel we are servicing their needs.  We conduct an annual survey of the chapters to track our performance in 13 key areas in which we serve them.  We then hold a session at our annual national conference with chapter staff to focus on the areas in the survey where we scored the lowest, and come up with action plans to improve these services.  Following is the most recent survey sent to the Chapters:

HomeAid Chapter Survey - Click Here
HomeAid Chapter Survey Summary 2014
HomeAid Chapter Survey Summary 2015
HomeAid Chapter Survey Summary 2016
HomeAid Chapter Survey Summary 2017

Standards of Excellence

We have created a detailed template for the tracking of the performance and effectiveness of our chapters and it is called the “Standards of Excellence.”  This 80 question form is filled in by chapter staff in conjunction with their Boards of Directors on an annual basis and scores are given out in areas including Governance, Financial Management, Development, Program Management, and Outcomes.  After being signed off on by Chapter Board leadership, it is then reviewed by HomeAid America staff and reviewed at our annual national conference to find areas where all chapters can improve.  Following is copy of our latest Standards of Excellence form:

HomeAid Standards of Excellence - Click Here
Standards of Excellence Summary 2014
Standards of Excellence Summary 2015
Standards of Excellence Summary 2016
Standards of Excellence Summary 2017

Chapter Spotlight

HomeAid Northern California Celebrates 20 Years of Building Hope for the Homeless

HomeAid Northern California celebrated its 20th Anniversary on March 29th with "An Evening of Believing" as they thanked the thousands of HomeAid supporters who have contributed to the completion of more than 45 projects that have housed over 9,000 people experiencing homelessness in the Bay Area over the years.
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Donor Spotlight

The Lennar Foundation Grants Funding for Workforce Development Program

HomeAid WORKS, a new workforce development program will create opportunities for people experiencing homelessness the chance to pursue careers in the homebuilding industry. The program is made possible by a $500,000 grant from the Lennar Foundation, the charitable arm of Lennar, provided as seed funding to create the program. 
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Project Spotlight

HomeAid Atlanta Completes Fourth Project for The Drake House

HomeAid Atlanta completed its fourth project for The Drake House led by Builder Captain Ryan Swallow of South Haven Builders. The Drake Village provides longer-term housing solution for graduates of The Drake House, which has a mission of providing a lifeline of supportive housing and enrichment programs for homeless mothers and their children. 
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