Results Tracking & Reporting

HomeAid is committed to constantly improving its services and its outcomes.  We do this by exhaustive project monitoring and surveying of our constituencies.  Following are a few of the ways we make sure we stay fully informed of the outcomes of our projects and the quality of our services.

Project Reporting System

With a grant from Cisco systems, HomeAid built a data collection and tracking system called the PRS in which we keep all important information related to the housing projects that we build and renovate across the country.  Through the PRS, we are able to quantify the amount and type of construction we complete, the number of beds and other facilities created for our homeless service provider partners, and the economic savings we create for them.  These reports are regularly reviewed by management and our Board to assure all our chapters are providing strong results in their local communities. Following is a summary of projects from the last 25 years:

Summary of Projects Completed and In Development 1989-2014 
Summary of Projects Completed and In Development 1989-2015

Service Provider Survey

To assure that the non-profit organizations we build projects for are using them effectively, we conduct annual surveys of these groups to collect their outcomes and get their feedback on the HomeAid process.  These surveys assure us that the original intent and goals of these projects have been met in terms of quality and quantity of services.  We also track how we are doing in delivering these projects to the Service Providers so that we can constantly improve our systems.  Following is an example of our latest survey form:

Service Provider Survey - Click Here
Service Provider Survey Summary 2012
Service Provider Survey Summary 2013-2015

HomeAid Chapter Survey

At HomeAid America, our chapters across the country are our constituents, and it is important to know how they feel we are servicing their needs.  We conduct an annual survey of the chapters to track our performance in 13 key areas in which we serve them.  We then hold a session at our annual national conference with chapter staff to focus on the areas in the survey where we scored the lowest, and come up with action plans to improve these services.  Following is the most recent survey sent to the Chapters:

HomeAid Chapter Survey - Click Here
HomeAid Chapter Survey Summary 2014
HomeAid Chapter Survey Summary 2015

Standards of Excellence

We have created a detailed template for the tracking of the performance and effectiveness of our chapters and it is called the “Standards of Excellence.”  This 80 question form is filled in by chapter staff in conjunction with their Boards of Directors on an annual basis and scores are given out in areas including Governance, Financial Management, Development, Program Management, and Outcomes.  After being signed off on by Chapter Board leadership, it is then reviewed by HomeAid America staff and reviewed at our annual national conference to find areas where all chapters can improve.  Following is copy of our latest Standards of Excellence form:

HomeAid Standards of Excellence - Click Here
Standards of Excellence Summary 2014
Standards of Excellence Summary 2015

Chapter Spotlight

HomeAid Colorado and Timberline Builders Complete Durango Safehouse

Builder Captain Emil Wanatka toured the Volunteers of American Southwest Safehouse planning to do repairs last year, but what he saw inspired a complete renovation of the home.  ..More

Donor Spotlight

Meyers Research Surpasses $500,000 Raised for HomeAid America

For the past three years, HomeAid has been the beneficiary of the generosity of Meyers Research, a Kennedy Wilson Company, one of its top national partners.The company has now raised $500,000 through ticket sales and sponsorships.....More

Community Outreach

Taylor Morrison/Darling Homes Builds Houston Project Playhouse

Who would have guessed that building playhouses for the past 11 years could generate more than half a million dollars for the homeless of Houston? In 2007, HomeAid Houston, led by Executive Director Bette Moser, launched the first Project Playhouse,..More