Results Tracking & Reporting

HomeAid is committed to constantly improving its services and its outcomes.  We do this by exhaustive project monitoring and surveying of our constituencies.  Following are a few of the ways we make sure we stay fully informed of the outcomes of our projects and the quality of our services.

Project Reporting System

With a grant from Cisco systems, HomeAid built a data collection and tracking system called the PRS in which we keep all important information related to the housing projects that we build and renovate across the country.  Through the PRS, we are able to quantify the amount and type of construction we complete, the number of beds and other facilities created for our homeless service provider partners, and the economic savings we create for them.  These reports are regularly reviewed by management and our Board to assure all our chapters are providing strong results in their local communities. Following is a summary of projects from the last 25 years:

Summary of Projects Completed and In Development 1989-2014 
Summary of Projects Completed and In Development 1989-2015

Service Provider Survey

To assure that the non-profit organizations we build projects for are using them effectively, we conduct annual surveys of these groups to collect their outcomes and get their feedback on the HomeAid process.  These surveys assure us that the original intent and goals of these projects have been met in terms of quality and quantity of services.  We also track how we are doing in delivering these projects to the Service Providers so that we can constantly improve our systems.  Following is an example of our latest survey form:

Service Provider Survey - Click Here
Service Provider Survey Summary 2012
Service Provider Survey Summary 2013-2015

HomeAid Chapter Survey

At HomeAid America, our chapters across the country are our constituents, and it is important to know how they feel we are servicing their needs.  We conduct an annual survey of the chapters to track our performance in 13 key areas in which we serve them.  We then hold a session at our annual national conference with chapter staff to focus on the areas in the survey where we scored the lowest, and come up with action plans to improve these services.  Following is the most recent survey sent to the Chapters:

HomeAid Chapter Survey - Click Here
HomeAid Chapter Survey Summary 2014
HomeAid Chapter Survey Summary 2015

Standards of Excellence

We have created a detailed template for the tracking of the performance and effectiveness of our chapters and it is called the “Standards of Excellence.”  This 80 question form is filled in by chapter staff in conjunction with their Boards of Directors on an annual basis and scores are given out in areas including Governance, Financial Management, Development, Program Management, and Outcomes.  After being signed off on by Chapter Board leadership, it is then reviewed by HomeAid America staff and reviewed at our annual national conference to find areas where all chapters can improve.  Following is copy of our latest Standards of Excellence form:

HomeAid Standards of Excellence - Click Here
Standards of Excellence Summary 2014
Standards of Excellence Summary 2015

Community Outreach

Bank of America making a difference with HomeAid in the Twin Cities

Volunteers from Bank of America helped the HomeAid Twin Cities, a program of the Builders Association of Twin Cities (BATC), pack up over 1,000 CareKits to distribute to homeless shelters in the Twin Cities. ..More

Donor Spotlight

FNTG Builder Services Continues to Partner with HomeAid America in 2017

HomeAid America has announced that FNTG Builder Services, a division of the nation’s leading group of title companies and insurance writers that includes Chicago Title, Commonwealth Title, and Fidelity National Title, will continue in the non-profit’s Corporate Partnership program as a national sponsor. ..More

Chapter Spotlight

HomeAid Hawaii Provided Christmas at “Home” for 80 Homeless Youth

On Christmas Eve, HomeAid Hawaii, it's board members and volunteers, provided an incredible experience for about 80 homeless kids and youth on Oahu, Home for the Holiday provided a safe environment, hot meals, and all the joys of Christmas at "Home."..More